Our Shipping Policy – United States Only
Sticks & Stones Magic ships via the USPS, FedEx and UPS to the United States. Exact methods will vary based upon the availability of these services and what is offered to your location and will be offered at the time of your purchase via the online shopping cart.
Shipping charges are calculated when the order is checked out. Cost is based on the total weight of your order, the location your order is being shipped to and the shipping method you have chosen. If you would like to see what your order will cost to ship, there is a handy shipping calculator located in your cart! You are liable for any duty charges.
Most orders will be shipped within 48 business hours if items are available, and you are unable to make changes to an order once it has been packaged.
Orders cannot be canceled once they have been shipped.
There will be a $12.50 charge applied for a change of address or location change after order ships (per box).
If you are missing any merchandise from your order or have received damaged items, put the package aside and contact us within 10 days so we may get the issue resolved in a timely manner.
Sticks & Stones Magic will credit your account or upon your request, replace any merchandise that is missing from your order or received in damaged condition.
We will request the following information from your invoice:
- Who Picked
- Who Packed the order
- Was it packed well
No merchandise will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, Fed Ex, Etc…) will be the responsibility of Sticks & Stones Magic.
Thank you for shopping at your favorite online Magic Store!