Our Shipping Policy – United States Only
Sticks & Stones Magic now offers $4.95 STANDARD FLAT RATE SHIPPING within the United States. Some restrictions apply. You can get Free Shipping within the United States for orders over $50.00.
We are unable to ship to PO Boxes at this time.
Most orders will be shipped within 48 business hours if items are available, and you are unable to make changes to an order once it has been packaged.
Orders cannot be canceled once they have been shipped.
There will be a $14.00 charge applied for a change of address or location change after order ships (per box).
Free Shipping
We offer Free Shipping on product purchases over $50 for customers in the United States.
Damaged Goods
If you are missing any merchandise from your order or have received damaged items, put the package aside and contact us within 10 days so we may get the issue resolved in a timely manner.
Sticks & Stones Magic will credit your account or upon your request, replace any merchandise that is missing from your order or received in damaged condition.
We will request the following information should shipping damage occur:
- Who packed the order
- Packaging materials, damage to box, if any
- Pictures of the damaged items and packaging
No merchandise will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, Fed Ex, Etc…) will be the responsibility of Sticks & Stones Magic.
Thank you for shopping at your favorite online Magic Store!